Customer Testimonials

This page contains all feedbacks received from our customers, sharing their experience. At AJ Locksmith & Security, we strive to provide the best customer service hoping it will meet or exceed your expectations. However, if there is an issue, we would like to hear about it so we can correct it, and improve ourselves for the next time. Above all, our top priority is to make sure our customers are happy!

AJ Locksmith - Dallas
4.9
Based on 284 reviews
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Howard Manuel
Howard Manuel
18:37 04 Feb 20
Professional and great customer service!Best solution was applied to save me time and money. I will share with all my... friends and family for any locksmith required services. Great job, thanks again.read more
Kristina Russell
Kristina Russell
03:59 25 Jan 20
I am impressed with the whole experience with this company. They have not forgotten what customer service is and I will... recommend them to everyone. Joseph is an exemplary gentleman with a kind heart. Thank you so much!read more
Autumn Morgan
Autumn Morgan
17:52 22 Jan 20
I’ve had the pleasure of working with AJ twice now. The first time was with my boss’s house while he was going... through a complicated divorce. They were fast, punctual, kind, professional, patient and quick with the work. He took the time to show me how to change the door codes on doors that had keypads, was quick to install over 26 locks. I personally needed to have my locks changed in my home and he was able to come out within 24 hours (at the time and date i needed). Again he was kind, professional, quick, and walked through the whole house making sure no doors were missed. I HIGHLY recommend using AJ Locksmiths and if I ever know anyone who needs locks changed I will definitely be referring them. All across the metroplex. Thank you for your wonderful service!!!!read more
Kristin Cope
Kristin Cope
02:11 20 Jan 20
Joey was fantastic. Came out on short notice, on a weekend, for a multi-part job. He was punctual, courteous, and... good at his job, and I feel like I got a great value, too. Will definitely use again!read more
John Luce
John Luce
17:32 08 Jan 20
I broke my key off in my house deadbolt and it was too far in for me to pull out myself without the right tools. I... called a few places to get it removed but due to the high service call rates I almost decided to just buy a new deadbolt. When I called Joey at AJ, he was super cool with me bringing the cylinder to him so he could remove the key and save me a trip charge. It only took him a couple of minutes. I really appreciated that and will use him from now on whenever I need a locksmith.read more
Rifat Alam
Rifat Alam
17:03 25 Dec 19
Very professional and efficient. I needed locksmith service in the last moment and it was Christmas Eve. Called them... and Joey was able to accommodate my request smoothly. He showed up exactly at the scheduled time, changed all the locks as requested. He even went to the store to grab some batteries for a electronic lock as I didn't had one. Joey really knows his stuff, and I'd highly recommend them for any locksmith service.read more
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